Product support
For installation, updates, errors or licence activation, open support with your order and product details.
Open Support →
CONTACT CODEXKR
Tell us what you need help with.
Use the right route for faster help with purchases, products, licences, accounts or general questions.
Pre-purchase questions
Check product compatibility, included files and plan details before placing an order.
Browse Products →Privacy or legal
Use this route for privacy, data, policy or intellectual-property questions.
Privacy Policy →SEND COMPLETE DETAILS
Help us understand the request quickly.
For order or product help, include the product name, order number, product version, WordPress/PHP version where relevant, and the exact error message.
Protect your account
Never send passwords, full payment-card details, private server keys or an unmasked licence key through a public message.
Response expectations
Requests are reviewed in the order received. Complex compatibility or code investigations may require additional information.
Before you send a request.
These answers help route common questions.
Where can I find my order and licence key?+
Sign in to the Customer Account. Orders, eligible downloads and Licence Keys appear in separate account sections.
Can I ask for installation help?+
Yes. First check the included documentation, then open Product Support with your order number and the step where installation stopped.
How do I report a security issue?+
Use the privacy or legal contact route and provide a clear, responsible description without exposing customer data publicly.
CONTACT CODEXKR
Send a clear support or service message.
Use the secure form below. Include an order number only when relevant, and never send passwords, payment-card details or private keys.
Open Contact Form
CONTACT CODEXKR
Send a support or service message.
Share enough detail to understand the request. Never include passwords, full payment-card details, private keys or an unmasked licence key.